![]() Return shipping costs are the responsibility of the customer unless the return item(s) was damaged during shipment to you, the item you received was not what you ordered, or the return is due to a warranty issue. Orders that were paid for by credit card, debit card, or PayPal may be subject to a non-recoverable 3.5% processing fee that was assessed by the payment processor when your transaction was processed. Original shipping costs may be waived if exchanging for another item of same or greater value. As a result, this cost will be deducted from your eligible return refund. While many of our products are offered with "Free Shipping," the actual incurred ship-to costs cannot be recouped from the shipping company once your item has shipped. However, the following supplier-sourced items are subject to restocking fees that are dictated by the manufacturer: Contour Products *Non-Returnable if product packaging has been opened, otherwise (25%) Drive Medical (25%) Dynarex (20%) Flex-A-Bed (20%) Lumex/Graham Field (25%) Invacare (25%) Pride Lift Chairs (25%) Protekt Mattresses (25%) and Traxx Mobility (25%). The standard restocking fee for many, but not all, items sold at NewLeaf Home Medical is 15%. Mattresses must be returned in New condition. Shipping fees an packing costs will apply. *Flexabed mattresses may be exchanged for another mattress type within 30 days. Patient Lifts like those from, but not exclusive to BestCare, Drive Medical, Invacare, Traxx Mobility, Protekt, and Lumex are Non-Returnable. Custom build recliners from Winco, Lumex, and some Pride Lift Chairs, made-to-order products like Big Boyz Beds, *Flexabeds, and Moxi Mattresses are Non-Returnable. Mattress or Bathroom products that have been put into use are NOT eligible for return. Items NOT eligible for return if the product packaging has been opened include, but are not limited to: Products classified as a "Medical Device" by the FDA (Food & Drug Administration) or manufacturer Case Pack items Contour Products (pillows, body positioners, etc.). The following products do NOT qualify for a return if the product has been put into use: Mattresses Mattress Pads Bath Lifts Bathroom Safety Products Bedding Products. ![]() There are certain products that are inherently Non-Returnable due to the nature of the product, sterile/hygienic concerns, or for custom-built reasons. Because many of the items offered at NewLeaf Home Medical are considered "Medical Devices," there are a few strict guidelines that need to be followed for medical compliance and hygenic reasons. And we want you to be completely satisified with your purchase. Your satisfaction as our customer is our top priority. Orders that have been paid for by credit card, debit card, or PayPal may be subject to the non-recoverable 3% processing fee that is assessed by the credit card company when a transaction is processed. ![]() Orders that are cancelled after they have shipped are subject to any applicable manufacturer restocking fees, return shipping and original shipping costs as outlined below. Lansinoh products are available in more than 70 countries and the company is committed to being climate neutral by 2030.Because NewLeaf strives to deliver customer orders as quickly as possible, most orders are processed and shipped the day they are ordered. Our product range includes organic nipple balm, disposable nursing pads, washable nursing pads, breastmilk storage bags, manual breast pumps and double electric breast pumps, postpartum essentials, baby bottles, and more. Our journey started with award winning, doctor recommended HPA Lanolin Nipple Cream: today, we offer a comprehensive collection of solutions to help new parents navigate pregnancy, birth, breastfeeding, and pumping. Born from one mother’s realization that birthing people often go without the support they need and deserve, Lansinoh proudly stands with mothers all over the world. These hydrogel nipple pads are made with all-natural vegetable-based glycerin.įor nearly 40 years, new mothers have trusted Lansinoh to support and care for them while they enter the messy magic of motherhood. Store them in the fridge for even more cooling relief. These gel pads soothe and help heal sore nipples for up to 72 hours, with a fabric backing to protect your delicate skin from rubbing and irritation. Sometimes things don’t go as planned- when you need more than nipple cream, Lansinoh Soothies Cooling Gel Pads provide instant cooling relief for cracked, painful, or sore nipples.
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